Complaint Redressal
Complaint Redressal

Step 1
Write to : E:care@edmeinsurance.com

Step 2
In case your concerns remain unaddressed you may escalate the matter to our Compliance Officer at the address mention below :

Compliance Officer
Edme Insurance Brokers Ltd. (Formerly Aditya Birla Insurance Brokers Ltd.)
Corporate Office: One World Centre, Tower 1,7th floor, Jupiter Mills Compound, 841
Senapati Bapat Marg, Elphinstone Road, Mumbai - 400 013, Maharashtra,India

T: +9122 4356 8585 | E:care@edmeinsurance.com | W:www.edmeinsurance.com
Registered Office: 2nd Floor, Privillion, East Wing, Sarkhej - Gandhinagar Highway, Vikram Nagar, Badakdev, Ahmedabad, Gujarat - 380054.
CIN: U99999GJ2001PLC062239 | IRDAI Registration Number:146 | License Validity:9th April 2027 | Broker Category:Composite Broker.
ISO 9001 Quality Management Certificate certified by Intertek Certification Ltd. under certificate number 0145476
ISO 27001 Information Security Management Certificate certified by BSI under certificate number IS738839


In case of no revert for any further clarification, if any, from your side within 2 weeks from the date of such resolution, the company shall treat the complaint as closed at its end.

Step 3
If you are still dissatisfied with the decision/resolution to the complaint provided by our Compliance officer, you may approach our Principal Officer at the address mention below:

Principal Officer
Edme Insurance Brokers Ltd. (Formerly Aditya Birla Insurance Brokers Ltd.)
Corporate Office: One World Centre, Tower 1,7th floor, Jupiter Mills Compound, 841
Senapati Bapat Marg, Elphinstone Road, Mumbai - 400 013, Maharashtra,India

T: +9122 4356 8585 | E:care@edmeinsurance.com | W:www.edmeinsurance.com
Registered Office: 2nd Floor, Privillion, East Wing, Sarkhej - Gandhinagar Highway, Vikram Nagar, Bodakdev, Ahmedabad, Gujarat - 380054.
CIN: U99999GJ2001PLC062239 | IRDAI Registration Number:146 | License Validity:9th April 2027 | Broker Category:Composite Broker.
ISO 9001 Quality Management Certificate certified by Intertek Certification Ltd. under certificate number 0145476
ISO 27001 Information Security Management Certificate certified by BSI under certificate number IS738839